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General FAQs

Is it important to create an account on your website?

Creating an account or signing up is entirely up to you. However, it has its own benefits such as easy navigation every time you visit the website, placing orders, tracking down your order, receiving email notification about next discount offer and launching of new product or availability of an existing product, and so on.

Is my data safe with you?

Yes. Acknowledging the risk of online scams, we have protected our website with SSL security software which safeguards your data from third parties and hackers.

What are your hours of operations?

We are operational 24*7, 7days a week throughout the year. The customer care team works 24*7 on weekdays.

Is it safe to use my credit/debit card at Nootraplus.com?

We understand the concerns a customer has while shopping online. To ensure no online scams, we have safeguarded our entire website with the latest security software. This prohibits third party interference and thus allows customers to share their card details confidently.

Are there any discounts and offers available at nootraplus.com?

All medicines available at this webs pharmacy are available at discounted price. Nonetheless, we present discounts and offers periodically. To know more, please sign up on our website or connect with our customer care team.

What are the payment options available?

You can either pay through Bitcoins/ Debit card/Credit card/Bank transfer/PayPal/Visa/MasterCard.

Is cash on delivery (COD) available?

Currently we do not offer COD service. Nonetheless, you will be notified when it would be available in near future.

How to cancel the order?

You can request for order cancellation within 24 hours of placing one with us. An order cannot be cancelled if the product is out for delivery.

Shipping FAQs

What are the shipping methods?

To assure our customers get their products on time, we have chosen express shipment. This takes about 7 to 10 business days. For more information, please connect with the customer care team.

How do I track my order?

When your order gets confirmed, our customer care team sends you an email including product details and an order tracking code or number. You can track down your order with the help of this number.

What if I do not get my order on time?

We ensure timely delivery and to fulfil the promise we have employed express shipment. However, in a few cases due to unforeseen issues such as natural calamities, the shipping may get delayed. We request you to cooperate with us. You can get in touch with our customer care team in case of any issues.

Which countries do you ship to?

We are Australia-based online drug store. We ship across the country and all across the world. However, we request our customers to check the guidelines regarding legality of nootropic medicines in a country they belong to before placing order at our website. This helps us to ship products seamlessly to your country.

What are the shipping charges?

We charge $15 shipping charge for orders below $150. There is no shipping charge for orders above $150. We also provide free shipping under periodic discount offers

Refund FAQs

What is the refund policy at nootraplus.com?

A separate refund policy has been created and displayed on the website. We request our customers to go through the policy to understand the terms and conditions for claiming a refund. In case of any queries, customers can connect to the customer care team via toll-free number or email address displayed on the website.

When will I get the refund?

Once your refund request is accepted, processed and verified by our team, the refund will be initiated. It will take 10 to 15 business days to reflect in your debit/credit card account.

Medicine FAQs

What are nootropic medicines?

Nootropics or smart drugs are known to enhance brain performance and thus these are also termed as memory enhancers or cognitive enhancers. Nootropic medicines are also useful in clearing off sleepiness caused by sleep disorders.

Are nootropic medicines safe?

Yes. Nootropic medicines such as Modafinil and Armodafinil are approved by the Food and Drug Administration (FDA). This certification speaks for their safety profile along with effectiveness.

Can I take Modafinil daily?

You can consume the medicine as long as your doctor is monitoring its effects on your sleep issues/cognitive functions. Do not take the medicine without consulting with your doctor

Is Modafinil safe for long term usage?

Approved by FDA, this medicine is safe and has low abuse potential as compared with conventional brain stimulators have. You can consume the medicine for longer period of time provided all precautionary measures are being followed and health is being monitored for any unpleasant changes.

Is Modafinil safe for long term usage?

Approved by FDA, this medicine is safe and has low abuse potential as compared with conventional brain stimulators have. You can consume the medicine for longer period of time provided all precautionary measures are being followed and health is being monitored for any unpleasant changes.

Is Modafinil an OTC medicine?

No, it is not. To acquire this nootropic medicine, you need to have a prescription given by a doctor after evaluating your symptoms and diagnosing your sleep issue.