We assure faster shipment in the proposed time period. To ensure that, we have adopted express shipment that takes 7 to 10 business days. There is no compulsion of placing order on specific days. It can be done on weekly holidays and festival holidays. Our experts have created this customer-centric shipping policy to ensure that our customers should be informed about the shipping strategy we have employed to fulfill the promise of faster shipping. We process orders within 24 hours once it is confirmed by our customer. Once the order is confirmed our customer care team send an email to the customer with all the details including product details and order tracking code. This code is useful in tracking down the order till it reaches to the destination.
Our express shipment method ensures timely delivery. However, in case of natural calamities, the shipping time may increase. Our customer car team will keep you informed till you get your parcel. Our shipping team assures you that your product will reach to you in the given timeline provided; you have submitted correct data such as correct shipping address along with proper zip code and landmark if any. If in a given scenario you could not get the product on time due to error from our end, you are eligible to claim refund. You can read more about the terms and conditions of refund process in our refund policy or you can also get in touch with the customer care team to know more about the procedure.
Some significant points regarding our shipping strategy:
- Every product sent by us has a tracking code in it which is provided to the customer via email so that he can track down the parcel.
- We only ship to correct shipping address. We do consider addresses where only zip codes or P.O box numbers are given.
- Orders above $150 will be shipped with no extra shipping charge.
- We are not liable for wrong shipment if the address provided by a customer is incorrect.
- We ship the product only after a verification process with a customer. We send an email before dispatching the product.
- In case of any query, customers can connect with us via an email address and a toll free number provided on the website.