Terms and conditions

Customers are requested to read the terms and conditions carefully before using the website. Please do not use the website if you not accept the terms and conditions. If you continue to use the website, you will be liable to accept the terms.

Website use

It is not a compulsion to register with us before exploring the website or placing an order with us. Nonetheless, creating an account with ensures seamless online shopping experience. Customers can use the website for their private usage provided it is in alignment with the terms of use.

The information displayed on the website can be printed or downloaded and published on other portals provided no modifications are done without prior consent in written.

You can use the website if:

  1. You have completed 18 years of age;
  2. You accept the binding contracts;
  3. You are liable to provide accurate, genuine, and complete information at the time of registration;
  4. You are not pretending to be someone else – A person or an entity.

Information provided by visitors 

Any information posted or provided by a visitor would not be confidential and can be disclosed or distributed for other purposes. Please note: We do not share your personal information to third parties.

We request our customers not to post any information without seeking a consent in written from us. Also, customers/visitors are prohibited from posting content which is obscene, defamatory, or violates the privacy protection terms we have set. Visitors should not post any content which may pose as harm in the form of computer viruses, or data that might harm the software data.

 Website uptime

Our technical team ensures the website runs smoothly on all platforms every day without fail. However, a downtime may occur due to technical issues and we shall not be held responsible for the temporary inconvenience.

In majority of the cases, we intimate our customers in advance about website downtime due to periodic maintenance. However, we shall not be compelled to provide such notice.

Third party links

While exploring our website, you may come across third party links. We would like to mention that we are not supporting these third party links. We shall not be held responsible for the damage occur due to visiting these links.

Any third party wanting to link to the website must know that they are not seeking to involve us as their marketing partners unless it is been agreed with a written agreement.

The third party should not fake its relationship with our website and other website that will be linked with ours. Also, the other website shall not contain content which is offensive or controversial in nature. The third party must take responsibility to any damage that might occur to the website due to such linking.

Disclaimer

The information displayed on the website has been obtained from reliable and genuine information providers. However, we do not guarantee if the information changes at their source points. The data provided on the website can be used on your own judgment.

Privacy protection

We ensure your data – personal and banking details – are safe with us. The website is protected with the latest advanced security software that helps in keeping your data safe from third party and hackers.

Refund policy

We offer full refund or free re-shipment of products if a customer receives a damaged parcel or if the shipment is delayed due to errors from our end. Also, we offer an easy-to-follow cancellation policy that states you can cancel your order within 24 hours of placing an order with us. No cancellation request would be entertained if the parcel is dispatched.

About orders

All orders are subjected to availability. If the product you are inquiring about is not available, we will notify you regarding the same via email. We have the rights reserved to reject your orders at any given time. You must know that any automated acknowledgement regarding your order shall not correspond to our acceptance of your request. The contract between you and us will establish when we dispatch the product from our end and notify you with an email along with order tracking code and other essential information.

All orders for shipment outside Australia may subject to delay due to custom which result in affected delivery time. We not accept any responsibility for custom handling delays.

Prices

The prices of medicines displayed on the website have been agreed by the seller and the buyer. If any such agreement is missing, the prices should be listed in the seller’s price lists.

The seller has the rights reserved to remove any discount from the normal price and revise the already existed prices. The price of a product can be increased without any prior notice. Prices are exclusive of applicable value added tax if there is any. The buyer may be responsible to pay the tax to the seller at the time of purchase of the medicine.

Payment options

Payment can be made via credit cards, debit cards, bank transfers, MasterCard, Visa, and Bitcoin too.

The agreement

These terms and conditions represent the agreement between you (the buyer) and us (the seller).